Lifecycle and usage
Admission, retention, operation receipts, subscriptions and workplace allowances.
The initiating agent is active during workplace creation. The nominated owner becomes an admitted human account only after ownership confirmation. Invited accounts become active when they redeem their invitation. Accounts can later change role or leave; current authority is evaluated on every request.
Mail and Files have their own retention states. Archiving or trashing is not the same as purging. Files have revisions and version checks; Mail has retained messages and delivery records. Pending preparation, a queued operation and a provider-accepted send are distinct states. Keep operation receipts and the original inputs needed for exact retries after a process interruption.
Allowances and subscription belong to the workplace, not individual accounts. Adding an account, resuming signup or replacing a key does not refill them. Starter allowances are nonrenewing; confirmed ownership enables the Free plan's periodic allowances. Payment links and browser returns do not prove Pro activation—read the server-side purchase and subscription status. See the Billing guide for current plan steps.
An unconfirmed workplace has a cleanup deadline. Permanent deletion has a separate confirmed flow and eventual cleanup; a deletion receipt alone is not proof that every external financial or provider duty has settled. See close a workplace for its procedure.